Help & Documentation
Everything you need to know about using the Quality Management Portal
Getting Started
Welcome to QMP
The Quality Management Portal (QMP) is your central hub for all Quality Control documentation. Here you can browse, search, and access SOPs, Work Instructions, compliance documents, and forms.
Navigating the Portal
- Sidebar Navigation: Browse documents by category or department
- Search Bar: Find documents quickly using keywords, document IDs, or content
- Quick Access: Access your favorites and recently viewed documents
Search Tips
Search by Document ID
Example: SOP-001
Search by Keywords
Example: calibration, ISO 9001
Search by Content
Search indexes document titles, descriptions, and metadata
Document Categories
Sistem Pengurusan Antisuapan
Anti-Bribery Management System
Category Code: FR-C.01
Sistem Pengurusan Berintegrasi
Integrated Management System
Category Code: FR-C.02
Sistem Pengurusan Kualiti
Quality Management System
Category Code: FR-C.03
Sistem Pengurusan Alam Sekitar : ISO 9001:2015 (QMS)
Environmental Management System - ISO 9001:2015 Quality Management System
Category Code: FR-C.04
Sistem Pengurusan Keselamatan dan Kesihatan Pekerjaan : OHSAS 18001:2007
Occupational Safety and Health Management System - OHSAS 18001:2007
Category Code: FR-C.05
Sistem Pengurusan Tenaga
Energy Management System
Category Code: FR-C.06
Arahan Kerja Sistem Pengurusan Alam Sekitar
Environmental Management System Work Instructions
Category Code: FR-C.09
Penilaian Aspek/Impak Alam Sekitar
Environmental Aspect/Impact Assessment
Category Code: FR-C.10
Jadual Penilaian Risiko EMS
EMS Risk Assessment Schedule
Category Code: FR-C.11
Sistem Pengurusan Alam Sekitar
Environmental Management System
Category Code: FR-C.11
Jadual OSP EMS
EMS OSP Schedule
Category Code: FR-C.12
Frequently Asked Questions
How do I download a document?
Click on any document to view its details, then use the "Download" button in the top-right corner of the document detail page.
How do I add documents to my favorites?
Open a document and click the star icon in the action buttons at the top of the page. Access your favorites from the sidebar under "Quick Access" → "My Favorites".
What does "CURRENT" status mean?
Documents marked as "CURRENT" are the latest approved versions and should be used for all operations. These are the official, active documents that have been reviewed and approved by the QC Manager.
How do I know when a document needs review?
Check the "Next Review" date on each document detail page under the metadata section. Documents approaching their review date will be flagged in the system.
Can I view older versions of a document?
Yes! Each document detail page has a "Version History" section in the sidebar showing all previous versions with their version numbers and publication dates.
Who can upload or edit documents?
Only QC Staff, QC Managers, and Super Admins can upload documents. General Staff can only view and download published documents. Contact your QC Manager if you need to submit a new document or revision.
How do I search for documents?
Use the search bar at the top of the page. You can search by document ID (e.g., SOP-001), keywords (e.g., calibration), or document content. The search indexes titles, descriptions, keywords, and metadata.
Where can I find recently viewed documents?
Click on "Recently Viewed" in the sidebar under "Quick Access". The system automatically tracks the last 10 documents you've viewed for quick access.
How do I download a document?
Click on any document to view its details, then use the "Download" button in the top-right corner of the document detail page.
How do I add documents to my favorites?
Open a document and click the star icon in the action buttons at the top of the page. Access your favorites from the sidebar under "Quick Access" → "My Favorites".
What does "CURRENT" status mean?
Documents marked as "CURRENT" are the latest approved versions and should be used for all operations. These are the official, active documents that have been reviewed and approved by the QC Manager.
How do I know when a document needs review?
Check the "Next Review" date on each document detail page under the metadata section. Documents approaching their review date will be flagged in the system.
Can I view older versions of a document?
Yes! Each document detail page has a "Version History" section in the sidebar showing all previous versions with their version numbers and publication dates.
Who can upload or edit documents?
Only QC Staff, QC Managers, and Super Admins can upload documents. General Staff can only view and download published documents. Contact your QC Manager if you need to submit a new document or revision.
How do I search for documents?
Use the search bar at the top of the page. You can search by document ID (e.g., SOP-001), keywords (e.g., calibration), or document content. The search indexes titles, descriptions, keywords, and metadata.
Where can I find recently viewed documents?
Click on "Recently Viewed" in the sidebar under "Quick Access". The system automatically tracks the last 10 documents you've viewed for quick access.
How do I download a document?
Click on any document to view its details, then use the "Download" button in the top-right corner of the document detail page.
How do I add documents to my favorites?
Open a document and click the star icon in the action buttons at the top of the page. Access your favorites from the sidebar under "Quick Access" → "My Favorites".
What does "CURRENT" status mean?
Documents marked as "CURRENT" are the latest approved versions and should be used for all operations. These are the official, active documents that have been reviewed and approved by the QC Manager.
How do I know when a document needs review?
Check the "Next Review" date on each document detail page under the metadata section. Documents approaching their review date will be flagged in the system.
Can I view older versions of a document?
Yes! Each document detail page has a "Version History" section in the sidebar showing all previous versions with their version numbers and publication dates.
Who can upload or edit documents?
Only QC Staff, QC Managers, and Super Admins can upload documents. General Staff can only view and download published documents. Contact your QC Manager if you need to submit a new document or revision.
How do I search for documents?
Use the search bar at the top of the page. You can search by document ID (e.g., SOP-001), keywords (e.g., calibration), or document content. The search indexes titles, descriptions, keywords, and metadata.
Where can I find recently viewed documents?
Click on "Recently Viewed" in the sidebar under "Quick Access". The system automatically tracks the last 10 documents you've viewed for quick access.
How do I download a document?
Click on any document to view its details, then use the "Download" button in the top-right corner of the document detail page.
How do I add documents to my favorites?
Open a document and click the star icon in the action buttons at the top of the page. Access your favorites from the sidebar under "Quick Access" → "My Favorites".
What does "CURRENT" status mean?
Documents marked as "CURRENT" are the latest approved versions and should be used for all operations. These are the official, active documents that have been reviewed and approved by the QC Manager.
How do I know when a document needs review?
Check the "Next Review" date on each document detail page under the metadata section. Documents approaching their review date will be flagged in the system.
Can I view older versions of a document?
Yes! Each document detail page has a "Version History" section in the sidebar showing all previous versions with their version numbers and publication dates.
Who can upload or edit documents?
Only QC Staff, QC Managers, and Super Admins can upload documents. General Staff can only view and download published documents. Contact your QC Manager if you need to submit a new document or revision.
How do I search for documents?
Use the search bar at the top of the page. You can search by document ID (e.g., SOP-001), keywords (e.g., calibration), or document content. The search indexes titles, descriptions, keywords, and metadata.
Where can I find recently viewed documents?
Click on "Recently Viewed" in the sidebar under "Quick Access". The system automatically tracks the last 10 documents you've viewed for quick access.
How do I download a document?
Click on any document to view its details, then use the "Download" button in the top-right corner of the document detail page.
How do I add documents to my favorites?
Open a document and click the star icon in the action buttons at the top of the page. Access your favorites from the sidebar under "Quick Access" → "My Favorites".
What does "CURRENT" status mean?
Documents marked as "CURRENT" are the latest approved versions and should be used for all operations. These are the official, active documents that have been reviewed and approved by the QC Manager.
How do I know when a document needs review?
Check the "Next Review" date on each document detail page under the metadata section. Documents approaching their review date will be flagged in the system.
Can I view older versions of a document?
Yes! Each document detail page has a "Version History" section in the sidebar showing all previous versions with their version numbers and publication dates.
Who can upload or edit documents?
Only QC Staff, QC Managers, and Super Admins can upload documents. General Staff can only view and download published documents. Contact your QC Manager if you need to submit a new document or revision.
How do I search for documents?
Use the search bar at the top of the page. You can search by document ID (e.g., SOP-001), keywords (e.g., calibration), or document content. The search indexes titles, descriptions, keywords, and metadata.
Where can I find recently viewed documents?
Click on "Recently Viewed" in the sidebar under "Quick Access". The system automatically tracks the last 10 documents you've viewed for quick access.
How do I download a document?
Click on any document to view its details, then use the "Download" button in the top-right corner of the document detail page.
How do I add documents to my favorites?
Open a document and click the star icon in the action buttons at the top of the page. Access your favorites from the sidebar under "Quick Access" → "My Favorites".
What does "CURRENT" status mean?
Documents marked as "CURRENT" are the latest approved versions and should be used for all operations. These are the official, active documents that have been reviewed and approved by the QC Manager.
How do I know when a document needs review?
Check the "Next Review" date on each document detail page under the metadata section. Documents approaching their review date will be flagged in the system.
Can I view older versions of a document?
Yes! Each document detail page has a "Version History" section in the sidebar showing all previous versions with their version numbers and publication dates.
Who can upload or edit documents?
Only QC Staff, QC Managers, and Super Admins can upload documents. General Staff can only view and download published documents. Contact your QC Manager if you need to submit a new document or revision.
How do I search for documents?
Use the search bar at the top of the page. You can search by document ID (e.g., SOP-001), keywords (e.g., calibration), or document content. The search indexes titles, descriptions, keywords, and metadata.
Where can I find recently viewed documents?
Click on "Recently Viewed" in the sidebar under "Quick Access". The system automatically tracks the last 10 documents you've viewed for quick access.
How do I download a document?
Click on any document to view its details, then use the "Download" button in the top-right corner of the document detail page.
How do I add documents to my favorites?
Open a document and click the star icon in the action buttons at the top of the page. Access your favorites from the sidebar under "Quick Access" → "My Favorites".
What does "CURRENT" status mean?
Documents marked as "CURRENT" are the latest approved versions and should be used for all operations. These are the official, active documents that have been reviewed and approved by the QC Manager.
How do I know when a document needs review?
Check the "Next Review" date on each document detail page under the metadata section. Documents approaching their review date will be flagged in the system.
Can I view older versions of a document?
Yes! Each document detail page has a "Version History" section in the sidebar showing all previous versions with their version numbers and publication dates.
Who can upload or edit documents?
Only QC Staff, QC Managers, and Super Admins can upload documents. General Staff can only view and download published documents. Contact your QC Manager if you need to submit a new document or revision.
How do I search for documents?
Use the search bar at the top of the page. You can search by document ID (e.g., SOP-001), keywords (e.g., calibration), or document content. The search indexes titles, descriptions, keywords, and metadata.
Where can I find recently viewed documents?
Click on "Recently Viewed" in the sidebar under "Quick Access". The system automatically tracks the last 10 documents you've viewed for quick access.
How do I download a document?
Click on any document to view its details, then use the "Download" button in the top-right corner of the document detail page.
How do I add documents to my favorites?
Open a document and click the star icon in the action buttons at the top of the page. Access your favorites from the sidebar under "Quick Access" → "My Favorites".
What does "CURRENT" status mean?
Documents marked as "CURRENT" are the latest approved versions and should be used for all operations. These are the official, active documents that have been reviewed and approved by the QC Manager.
How do I know when a document needs review?
Check the "Next Review" date on each document detail page under the metadata section. Documents approaching their review date will be flagged in the system.
Can I view older versions of a document?
Yes! Each document detail page has a "Version History" section in the sidebar showing all previous versions with their version numbers and publication dates.
Who can upload or edit documents?
Only QC Staff, QC Managers, and Super Admins can upload documents. General Staff can only view and download published documents. Contact your QC Manager if you need to submit a new document or revision.
How do I search for documents?
Use the search bar at the top of the page. You can search by document ID (e.g., SOP-001), keywords (e.g., calibration), or document content. The search indexes titles, descriptions, keywords, and metadata.
Where can I find recently viewed documents?
Click on "Recently Viewed" in the sidebar under "Quick Access". The system automatically tracks the last 10 documents you've viewed for quick access.
User Roles
General Staff
View and download published documents
QC Staff
Upload and edit draft documents
QC Manager
Upload, publish, approve documents
Super Admin
Full system access and management
Need More Help?
Can't find what you're looking for? Our support team is here to help.
Contact Support